Twelve weeks. One re-instrumented system. Your team running it.
Our flagship engagement. Telemetry redesigned, OTel rolled out, eBPF where it matters, two paired P1 incidents before we leave. You don't end with a deck — you end with a system.
- Duration
- 12 weeks
- Price
- USD 96,000
- Format
- Remote + 1 wk on-site
- Senior allocation
- 80%
What changes by week 12.
These are the median results from 14 Foundational engagements (2023–2025). Your numbers depend on your starting point — we set the actual targets in week 2.
Twelve weeks, five phases.
Diagnose
We run the full Diagnostic in flight. If you've already done it with us, we skip and credit the fee.
Define
Telemetry schema redesign. SLO catalogue. Error-budget policy. Trace coverage plan keyed to revenue-bearing flows.
Instrument
OTel collector pipelines, eBPF probe set on hot paths, dashboard rewrite, alert library v2. Your engineers pair on every PR.
Operate
Two paired P1 simulations against the new system. Runbook rewrite. On-call training. We tune for production noise.
Handover
Knowledge transfer, document set, retainer scoping if you want one. We leave with a working system, not a slide deck.
What we deploy.
Defaults below — we adapt to what you already run. We don't replace tools that work; we replace ones that don't.
- check Maturity profile + roadmap
- check Telemetry schema v1
- check OTel collector pipelines
- check eBPF probe set (hot paths)
- check Alert library v2
- check ≤12 dashboards (we delete more than we add)
- check SLO catalogue + error-budget policy
- check On-call runbook rewrite
- check Two paired P1 simulations
- check Architecture decision records
- check Handover doc set
- check 30 days post-handover Slack
Capacity is limited.
We run at most 4 Foundational engagements concurrently. Currently 2 of 4 slots open for the next quarter.